Payroll Specialist with German
Número de req.: 6012038701272025
Categoria: Client Service
Data de publicação: March 7, 2025
Categoria: Client Service
Data de publicação: March 7, 2025
Local de trabalho: Bucharest, Bucuresti, RO
Job Summary:
The role of the Payroll Specialist is to produce the payroll for clients; acting as their liaison for payroll-related processing. In addition, this role will participate in the system testing as needed, provide consultation to clients and other stakeholders.
RESPONSIBILITIES:
- Responsible & fully accountable for the payroll & audit function of multiple clients;
- Responsible for scheduling and running the assigned client payrolls by following standard operating procedures;
- Maintains complete, accurate and timely client and employee records based on real time requests;
- Maintains complete and accurate client profile notes as well as processing instructions for each client;
- Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting;
- Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers;
- Initiate pre and post production calls with clients;
- Answer client calls (dedicated clients, as well as other clients);
- Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution;
- Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement;
- Suggest processes and controls tools improvements;
- Ensure quality controls in the payroll process and update documentation – included reconciliation of results and audit checks;
- Highlight and escalate relevant matters that may impact the running of client payrolls;
- Ensures following of process maps and workflows, including the keeping up to date of trackers, data bases and SOPs.
QUALIFICATIONS REQUIRED:
- Perfect mastery of German and English, both orally and in writing, at minimum B2;
- Mastery of Windows office tools;
- Ability to manage data in large numbers and integrate into a team;
- Excellent customer service skills;
- Preferred Payroll background.
Education:
- Bachelor/certificate, an asset, or equivalent experience in administration/customer service/HR.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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“At ADP we are lucky to have collaborative and supportive colleagues. I have an outstanding supervisor that has a good understanding of work and life balance, expressed via flexible work time and the opportunity of working from home. We also have the possibility of enhancing our own area of expertise via trainings with external instruction provided by ADP.”
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