Payroll Team Leader
Número de req.: 6011771510072024
Categoria: Client Service
Data de publicação: March 17, 2025
Categoria: Client Service
Data de publicação: March 17, 2025
Local de trabalho: , , CZ
Job Description
The Payroll Team Manager is responsible for leading, engaging and supporting team in day to day payroll processing and reporting activities. As Payroll Team Manager you will ensure that payroll is processed timely and accurately using the agreed upon standards and client requirements.
Key responsibilities:
- Manage payroll team of 10-15 payroll specialists
- Ensure the Payroll calendar is followed, understand standard payroll process and client’s specifics
- Monitor and meet respective KPIs, follow on client’s SLAs and drive improvement actions when necessary
- Strong ability to coach, proactively identify potential service gaps, develop action plans and engage cross company functions to maximize the performance
- Communication with client and supporting the team in managing expectations
- Support new client implementation process
- Support the team in defining business priorities and the organization of work/tasks
- Ability to recognize and deal appropriately with sensitive and confidential information
- Establish and follow development areas for team members
- Manage schedule adherence, team productivity, capacity and utilization
Required Experience:
- BA/BS in a business-related field such as payroll, HR admin, finance or equivalent combination of education & experience
- 3+ years relevant experience managing a team with 10 or more direct reports
- Previous experience in client service and/or operations management
- Flexibility to support a global and fast paced environment
- Excellent written and verbal skills with great attention to detail
- Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
- Advanced English and Czech proficiency
- Leadership skills such as team engagement, people development, performance management, driving results and innovation, transferring the strategy into daily operation
Optional
- Experience working with HR and payroll data
- Experience in Outsourcing and Corporate environment.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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