Senior Billing Analyst

Job Summary & Role:

The Senior Billing Analyst should ensure all client master data is maintained in the various ADP systems in an accurate and timely manner and respond to all internal and external queries.  The Senior Billing Analyst should prepare, run and check bill runs, manual invoices and credit notes for all products, accurately and completely on a timely basis. 

Responsibilities:

• Prepare, execute and check bill runs, manual invoices and credit notes for various ADP products on a timely basis
• Monitor billing exceptions and update relevant documentation
• Complete all controls checklists including SOX for relevant bill runs
• Ensure all timelines on the monthly checklist are achieved or exceeded with strong focus to deliver the Month-End tasks
• Respond to clients and internal business associates requests received through Siebel and shared Billing e-mail inbox, in line with agreed timescales and performance metrics. Handle disputes upon received guidelines/existing process
• Create customer and internal reports upon agreed timelines
• Assist the team leader/other team members with projects and ad hoc requests
• Update process documentation monthly for any changes
• Identify and escalate concerns/billing risks as well as any other difficulties to the team leader on a timely basis
• Support/train other team members

Skills Requirements:

• Good spoken and written English;
• Must be able to self-check work and have a strong sense of accuracy
• Flexible and supportive team member
• Demonstrable ability to communicate at all levels
• Ability to work as part of a team as well as autonomously essential
• Time management – strong ability to prioritise and meet deadlines
• Problem solving & results orientated
• Well organized
• Experience of Microsoft Word and Excel
• Previous relevant billing experience
• Be able to identify areas to improve efficiency, accuracy and propose and implement relevant changes

Knowledge:

• Experience with Microsoft Excel
• Oracle experience, modules OM and AR (R12), would be an advantage.

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